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Right of Withdrawal


Cancellation Policy
Cancellation right for consumers

(Consumer is every natural person who closes a legal deal for purposes which can be added predominantly neither your commercial ones nor her independent professional activity.)

Cancellation Policy
You have the right to revoke this contract within fourteen days without giving reasons. The cancellation term amounts fourteen days from the day that you or one third named by you who is not of the carrier which have or has taken goods in possession. To exercise your cancellation right, you have to inform us (
Runde Handels OHG, Puppen-Traumland®, Eschweg 120, 48477 Hoerstel, phone no: +49 5454/9339817; fax no: +49 5454/9339816, e-mail address: info@puppen-traumland.de) by means of a clear explanation (e.g., a letter sent by post, fax or e-mail) about your decision to revoke this contract. You can use for it the enclosed exemplary cancellation form which is not prescribed, nevertheless. You can fill out the exemplary cancellation form or another unequivocal explanation also on our web page (www.puppen-traumland.de) electronically and transmit. If you exercise of this possibility, we will transmit to you immediately (e.g., by e-mail) a confirmation about the entrance of such a cancellation. For the protection of the cancellation term it is sufficient that you send the communication about the exercise of the cancellation right before the cancellation term.

Results of the cancellation
If you revoke this contract, we have to refund immediately all payments, which we have received from you, including the delivery expenses (with the exception of the additional costs, arise from the fact that you have chosen another kind of the delivery than which is offered from us, favorable standard delivery) and at the latest within fourteen days from the day in which the communication about your cancellation of this contract has come with us. For this repayment we use the same currency which you have used with the original transaction, unless, something else was agreed with you expressly; in no case remunerations are calculated to you because of this repayment. We can refuse the repayment, until we have got back again the goods or have produced to you the proof that you have sent back the goods, depending on which is the former time. You have to send back to us or to hand over the goods immediately and, in any case, at the latest within fourteen days from the day on which you inform us about the cancellation of this contract. The term is protected if you send the goods before the term of fourteen days. You bear the immediate costs of the return of the goods.

You must arise for any depreciation of the goods only if this depreciation is not due to one to the check of the state, qualities and functionality of the goods necessary contact with them.

Exclusion of the cancellation right

The cancellation right does not exist with contracts

-for delivery of the sealed goods which are not suitable for reasons of the health protection or the hygiene to the return if her sealing was removed after the delivery,

-for delivery of goods if these were mixed after the delivery on grounds of her state inseparably with other goods.